Working with an Interpreter

 

When scheduling an appointment with an ASL interpreter, be prepared to provide details information about the assignment. This helps the interpreter ensure their skills match the requirements and allows them to deliver an accurate interpretation. During the session, direct your communication to the person you are addressing, not the interpreter, who serves as a communication conduit. Speak in first person, slowly and clearly, and allow time for accurate interpretation between languages.

 

Confidentiality and Compliance

Using a Sign Language Interpreter is not a HIPAA violation. According to the US Department of Health and Human Services, interpreter services are considered a healthcare operation function. "A covered health care provider might use interpreter services to communicate with patients who speak a language other than English or who are deaf or hard of hearing, and provision of interpreter services usually will be a health care operations function of the covered entity as defined at 45 CFR 164.501."

Sign Language Interpreters can be certified by the National Association of the Deaf (NAD) or the Registry of Interpreters for the Deaf (RID). Certified interpreters adhere to strict ethical standards and abide by a Code of Ethics and Professional Conduct, ensuring client confidentiality and privacy. 

 

Responsibility for Payment

Entities legally required to provide accommodations, such as under the ADA or Section 504, must cover interpreter service costs. These entities include:

 

Contact Us
Hope Community Resources, Inc.
3500 E. 20th Ave. 
Anchorage, AK 99508
Telephone (Voice): 907-433-4778
Videophone: 907-268-4416
Fax: 907-272-8807
 
 
Deaf Navigator is a program offered through Hope Community Resources, Inc. and funded by a grant provided by the Alaska Department of Health and Social Services.